This RACHEL Server is designed for use in schools, community centers, health centers, or places of learning worldwide where internet access does not exist or is limited. This is our primary product, which is used by hundreds of partner organizations in over 40 countries worldwide.
Preview RACHEL-Plus Content Here (An online copy of RACHEL's offline content) -- compare content between 500GB and 1TB here. FOR A LIMITED TIME, use discount code MORECONTENT for 50% off 1TB HDD upgrades.
Overview of RACHEL-Plus (Watch This First):
Enhanced features include:
- Up to 20-50 simultaneous users*
- Remote access and updates if/when plugged into the internet
- No recurring fees of any kind
- 5 hour+ battery life
- Extended WiFi range
- Password protected teacher portal to easily upload PDFs, Movies, and other files
* 50 users with mixed-media usage, up to 20 simultaneous video streams
Important Safety Notice
This is not an industrial-grade device and should not be used in fixed infrastructure settings (ie. do not leave the device plugged into constant power 24 hours a day / 7 days a week).
Helpful supporting documents:
- User Manual for RACHEL-Plus
- Quick Start Guide
- Other Available Free Content: Content Library
- Technical Guide (Advanced): English
Shipping information and questions:
- Free U.S. Shipping Available, for international orders you are responsible for understanding and paying your countries duties, import fees, and VAT in addition to the cost of shipping.
- Please note, we do our best to ship as quickly as possible. In general, we aim to ship within 5 business days. When we cannot ship within 5 business days, we try to inform you immediately.
QUESTIONS & ANSWERSAsk a Question
Hi, Can one install Kolibri into Rachel? What do I need to know?
Hi Boaz, you sure can! RACHEL-Plus is running Ubuntu 14.04, so the instructions here should work: https://kolibri.readthedocs.io/en/latest/install.html#debian-ubuntu-linux Officially, we'll start shipping with Kolibri in June of this year when our new RACHEL hardware arrives. If you need help, please post at http://community.rachelfriends.org
We purchased 4 devices a year ago. Is it possible to purchase just the power supplies? Several have been misplaced and the one I do have doesn't appear to be working so we can't use any of the devices at the moment.
Yes, you can search power supply in our store or head here: https://store.worldpossible.org/products/rachel-plus-additional-power-supply
I am Cameroonian and we have an African-online non profit group and will like to partner with your organization and hopefully introduce RACHEL to other remote areas in Africa
Thanks for reaching out to us! The best place to get started is to introduce yourself on our forums: http://community.rachelfriends.org/c/countries
You can also start with downloading our content free from http://oer2go.org or purchasing some RACHEL units through our store on this page to start distributing RACHEL!
What are the technical specifications of the Rachael- Plus? i.e What is the Hard-disk space, RAM, wi-fi range etc. Also, how many concurrent users can be connected to the inbuilt wireless transmitter whilst still maintaining good server performance?
500GB Harddrive for Content / 16GB eMMC card for OS, 4GB RAM, 150ft of WiFi which can be reduced by many users or interference. Up to 50 users can be connected concurrently, however, if they are all watching videos, 20-25 is a better number to maintain performance. If they are all being tracked while they watch videos (in a system such as KA-Lite or Kolibre), 16-20 is generally a better maximum.
I bought Rachel Plus last year for Chad, Africa. As the country speaks French, my school has problem to use the device up to now. Is there any step by step you can write as procedure to help the school connect the device to 25 monitors? Thank you.
Hello, RACHEL-Plus can only be connected to by other computers (tablets, laptops, or desktop computers). You would need more than a monitor to connect. Your laptops, tablets, or desktop computers need to have a wireless receiver (not internet). You can use that wireless receiver to connect to the WiFi signal that RACHEL-Plus emits (you'll see a signal called RACHEL). There is a video on this page that shows the process of connecting.
Trying to purchase the RACHEL-Plus for a registered charity in Canada. Keep bumping into "Zipcode does not match billing address" Does this mean the credit card's address has to be the same as the registered charity's?
This message just implies you have the incorrect billing zip code of the actual credit card. Your card would likely be declined by any online retail outlet if you tried it with the incorrect billing zip code. We (World Possible) don't actually ever see your credit card information. Our site is hosted by Shopify which takes care of all payment processing and credit card data. Are you sure you have the correct billing zip code for the billing address of the credit card?
Could you please confirm weight and measurement for 2 Rachel- Plus
Each RACHEL-Plus box is 12" x 9" x 2" or 31cm x 23cm x 5cm (this includes packaging and charger).
Each RACHEL-Plus box weighs 2.5 lbs or 1.2kg (this includes packaging and charger).
We have an NGO in Liberia. May I use the TIN number of the NGO there for the non-profit discount?
Yes that’s fine. In America we use the code to qualify for discounted shipping rates and to get donor support for keeping prices low. Internationally we still honor the discount for any nonprofit.
Do you accept payment by wire transfer? My office would like to buy some devices but would not be able to pay by any of the online methods shown. Banking details would be appreciated for this purpose.
Hello, yes, please contact us at firstname.lastname@example.org with a printout or screen shot of the checkout page from our website.
I am going to buy a Rachel server to take to a school in Shirati Tanzania. I see that you offer discount for NGO purchases. Is the server now available and how do I receive the discount?
Hi Camille, we're hoping to find another donor to support discounted pricing, but right now, we don't have any funds available for the discount.
Hi, we are looking to buy 5 devices, but the estimated delivery date takes so long, we want to send them to LAREDO TX 78045, United States. How much time it will take if we order them now?
We make each device for each order to your specifications (language or content). This takes some time due to the massive amount of content being transferred. You can order for 14-business day processing (free), 7-business day processing (small fee) or rush processing (large fee as we stop everything else we're doing to make the orders). At check-out, you can see your options. We usually beat these time frames, but we don't guarantee it. Larger orders may add a couple days to those options.
And what about the document, do you have the full system specs?
As the product is no longer supported by Intel, that document does not exist. The system specs include:
- 802.11ac 2x2 and 802.11n 2x2 dual band simultaneous WiFi
- 2.5" 7mm SATA support
- 16GB eMMC
- 4950mAH battery
- 2x USB 3.0
- 2x RJ-45 Gigabit
- Intel SOC Celeron Processor N3350/N3450
- DDR3L RAM Socket (4GB)
- 32-bit Ubuntu 16.04 OS
- Drop test 70cm (power off)
- IP 54 (with I/O door)
Where can I find a technical document of this product like hardware and software specifications.For example with the verson 2 this is the document: https://www.intel.com/content/dam/support/us/en/documents/education/intel-education-hardware/Content_Access_Point_User-Manual_Spanish-Europe.pdf Does it have the system "Content Hub" as well as predecessors?
Yes, this device does have Content Hub
What's the difference between HDD and SSD? If I'm ordering RACHEL Plus with Kolibri do I select CUSTOM for Preloaded Content?
HDD is a storage device which has moving parts, works slower, utilizes more power, and generates more heat. In extreme environments, an SSD can serve more users, last longer, save battery life, and reduce heat. They obviously are more expensive though. It's a trade off depending on your budget.
Please include notes on Kolibri, but select the languages you need.
I was planning to order a RACHEL Plus several weeks ago and read somewhere that it was going to be updated May/June. If I order now will I receive the updated unit?
Hi Ryan, we are now shipping the new units. At checkout, you can see your options for delivery.
Hello, I am looking at purchasing at least a few RACHELS for our mission in Kenya, Each One Feed One. I have seen the preview of the default pre-loaded content but I do not see how much space all that content occupies on the hard drive, would you please tell me?
It occupies about 400GB of the available 440GB of space. There is an option to get a 1TB HDD in RACHEL. When you select that option, we add about 200GB of content and Kolibri software, so you have about 300GB of free space.
Just bought two Rachel Plus Corrected for Sierra Leone. I was not able to request the NGO discount on the order. "NGO20" discount did not work on this order, but previously worked on my first order for Sierra Leone. I did not see a place to enter the TIN when ordering today or when checking out today. Is it possible that the NGO discount does not apply to Rachel Plus Corrected or to Rachel Plus Corrected with hard drive enhancements (500 GB SSD)?
RACHEL-Corrections is RACHEL for prisons (aka Corrections). People in prison are prohibited from accessing Wikipedia for instance. I think we want to get you regular RACHEL-Plus for use in Sierra Leone. The discount code is available if you follow the instructions on the RACHEL-Plus page to verify your NGO status. Hope that helps!
What are the required parameters for the computers to use the Rachel Plus? Only the ability to connect through WiFi 2.0?
Yes, any WiFi connection (not internet, just WiFi hardware installed on your computer) and a relatively modern web browser must be installed (firefox, chrome, safari, edge, internet explorer, etc).
Planning to bring Rachel Plus to the remote areas where is the Russian is more in use than English. Is that possible to download the Russian versions of Wiki, Khan and etc.???
We don't currently have Russian content in our library http://oer2go.org -- We can put together Wikipedia and Khan in Russian, but would have to charge 1-day work to do so. https://store.worldpossible.org/collections/custom-work/products/daily-world-possible-custom-work